Azure Bot Service (Microsoft Bot Framework) Reviews & Ratings 2024

Q: What are Azure Bot Service (Microsoft Bot Framework)'s top competitors?

Heyday AI , ORAI Robotics , and CREALOGIX Conversational AI are common alternatives for Azure Bot Service (Microsoft Bot Framework).

Overview

What is Azure Bot Service (Microsoft Bot Framework)?

Microsoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all…

Azure Bot Service (Microsoft Bot Framework)

9 out of 10

April 21, 2022

It is utilized as a tagging framework, which clients use to depict our items and survey them as well as hold up any objections they have. …

"Azure Bot Service Is Simple To Use, Integrate, And Develop."

8 out of 10

January 06, 2022

Incentivized

Azure Bot Service is a Chatbot Platform and Tool category tech stack that is cross-platform. Microsoft offers template bots to assist us …

Great Bot Service on the Cloud

8 out of 10

January 13, 2021

It has automated the Frequent Asked Question (FAQ) by using step-by-step coding accessible on Microsoft Learning website.

Azure Bot Service offers a great collaboration toolset with lightweight implementation

7 out of 10

February 15, 2020

Incentivized

Bot Framework was analyzed as a potential solution for real-time communication for help desk enablement and collaboration. It was …

The complete package to make a chatbot

8 out of 10

January 12, 2020

We needed a chatbot that could understand the user query (NLP), and based on the user query intent, fetch results from the both structured …

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Awards

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Pricing

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Azure Bot Service (Microsoft Bot Framework)

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What is Azure Bot Service (Microsoft Bot Framework)?

Microsoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place.

Entry-level set up fee?

No setup fee

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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Product Details

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What is Azure Bot Service (Microsoft Bot Framework)?

Azure Bot Service (Microsoft Bot Framework) Competitors

Azure Bot Service (Microsoft Bot Framework) Technical Details

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Mobile Application	No

Frequently Asked Questions

Microsoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place.

Heyday AI, ORAI Robotics, and CREALOGIX Conversational AI are common alternatives for Azure Bot Service (Microsoft Bot Framework).

Reviewers rate Support Rating highest, with a score of 8.7.

The most common users of Azure Bot Service (Microsoft Bot Framework) are from Enterprises (1,001+ employees).

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Reviews and Ratings

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February 15, 2020

Azure Bot Service offers a great collaboration toolset with lightweight implementation

MS

Maurice Samuels

DBA

Duquesne Light Company (Utilities, 1001-5000 employees)

Score 7 out of 10

Vetted Review

Verified User

Incentivized

Use Cases and Deployment Scope

Bot Framework was analyzed as a potential solution for real-time communication for help desk enablement and collaboration. It was primarily used by the help desk area and those who have the ability to report and input problem tickets. Due to the free form nature of our help desk software, a real-time communication solution would assist in completely and accurately documenting problems and requested analysis and research.

Pros and Cons

Real-time communication.
Lightweight software protocols.

Most robust features only available within Microsoft toolset.
Too much coding required for a basic functioning bot.

Likelihood to Recommend

Any application where real-time communication is required.
Not suited for secure communications.
If storage and network overhead are a concern, Microsoft Bot Framework is lightweight and no additional storage capacity or network interfaces are needed.
If 100% availability is required, this is not a good choice, stability was an area of concern.

Return on Investment

Real-time collaboration and communication over existing network protocols - very positive.
Not 100% stable (availability) - very negative.

Alternatives Considered

Amazon Lex

Microsoft Bot Framework is much better and well more established without a lot of proprietary software/coding language.
Lex is very limited with integration with standard hardware and network configurations.
Lex has performance issues and was too slow to meet near real-time collaboration requirements.
Bot Framework complements many other Microsoft communication products and this was key to implementing without a lot of new training required.

Support Rating

7

Microsoft offers robust support without a high amount of extra cost to add this product on into our existing support contract.
No new onsite personnel as required and training sessions and manuals were included.
Very fast response and problem resolution were made available.
Detailed configuration guidance was provided at no extra cost.
Patching was a bit too frequent.

Other Software Used

Amazon Lex, dbForge Studio for Oracle

January 12, 2020

The complete package to make a chatbot

Verified User

Consultant in Information Technology

Pharmaceuticals Company, 5001-10,000 employees

Score 8 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We needed a chatbot that could understand the user query (NLP), and based on the user query intent, fetch results from the both structured and unstructured databases. I used various Azure services along with the bot framework to solve this problem.

Pros and Cons

Easy to integrate different Azure services.
Easy to integrate with various chat bot softwares like Skype or Jabber.

Azure documentation still needs some improvement.

Likelihood to Recommend

Azure Bot Service is well suited for when you want a stable version of chatbot and want to get good results. Microsoft also provides various Azure services that you can integrate easily within your bot framework.